Hi! Today is my beloved's birthday. We'll have a nice dinner with our son later, but have started the day with the scent of fraud on the telephone bill.
Some company (Tr@ns@act!0n Cle@r!ng) has charged us $13.99/month on the last couple of phone bills for bogus services that we never authorized. Quelle surprise, the number for billing inquiries cut me off, twice. Dr. Google says there are a number of complaints about this company's fraudulent practices, and that it is associated with another company that ponied up a large fine recently for similar deeds. So, I've filed a complaint with the FTC; plan some choice words with the phone company (AllToodle&Tweedle) allowing these jackasses to bill me; and I'll get in touch with the state department of consumer affairs. Maybe the consumer fraud unit of the state AG's office, too.
We aren't so special; this outfit could easily be scamming thousands or millions of others. (There is actually a word for sticking unauthorized charges in teh phone bill: "cramming." But I prefer "fraud.") Cluesticking is totally inadequate to the circumstances, especially when every one of us has worries about financial matters, personal and large-scale.
Edited to add: Fraudulent Cle@r!ng was billing on behalf of a company called R0cketC0mm, which itself has been accused of similar scams using other billing services to invade your phone bill. So far, my experience with phone menu heck and terminal hold at AllTwoodles is unsatisfying.
Hope the ailing Pixies are feeling better this week! What are your whines and anti-whines?